1. distributor
TOMOKO FURUSAWA DESIGN STUDIO LLC
2. Representative director
Tomoko Furusawa
3． Location
1-36-12 Kugahara, Ota-ku, Tokyo
4. phone number
03-6683-2898
5. email address
info@tomokofurusawa.com
6. Homepage URL
www.tomokofurusawa.com
7. Sales price
The price including Japanese consumption tax is listed on the product introduction page.
Product prices are subject to change without notice. Thank you for your understanding.
8. Necessary charges other than product price
Some fees: Extra fees may apply for exceptional shipping methods for some items. If you select various types of transfer, etc., the transfer fee and card service fee will be borne by the customer.
9. Delivery time
Products that are in stock will be delivered in approximately one week from the next business day after your order is received (in the case of bank transfer, the day your payment is confirmed).
Items that are resized or made to order after payment are received will be delivered in approximately one week from the next business day after the date of notification of completion (approximately 2 weeks to 3 months later). (Excluding Golden Week, summer vacation, Silver Week, year-end and New Year holidays, etc.)
10. Payment method
The payment method will be based on this website.
11. About returns
For inquiries regarding returns, etc., please contact us via email within 5 days of receiving the product.
tf@tomokofurusawa.com
We will only accept returns of products in the following cases.
・The delivered product was different from what you ordered.
-The delivered product was damaged or damaged.
We will bear the shipping charges when returning the item.
We cannot accept returns or exchanges in the following cases.
・Products that have been used once
・Products that have scratches or dirt on them at the customer's expense
・Differences in color from images (Due to the nature of viewing on PCs and mobile devices in different environments, the color of the product image may differ from the actual color. Thank you for your understanding.)
TOMOKO FURUSAWA DESIGN STUDIO LLC (hereinafter referred to as the ``Company'') has established the following terms of use (hereinafter referred to as the ``Terms'') regarding the use of the website (defined in Article 1) operated by it (hereinafter referred to as this website).
Article 1 Scope of application and changes to these Terms
These Terms shall apply to the Company and users (as defined in Article 3) regarding the provision and use of this website.
The Company may change these Terms without obtaining the prior consent of the User.
Article 2 Use of this website
Users shall use this website in accordance with these Terms and the order flow and privacy policy separately established by the Company. Our company may change the contents of this website without prior notice to users.
Article 3 User
“User” refers to a person who views, purchases, or otherwise uses this website.
Furthermore, if you use this website, you will be deemed to have agreed to these terms.
Article 4 Suspension of provision of this website, cancellation of purchase application
If the user falls under any of the following items, the Company may suspend the provision of this website or cancel the purchase application without prior notice to the user.
(1) If it is discovered that the provision of this website has been suspended or a purchase application has been canceled due to a past violation of terms, etc.
(2) If there is a delay in the performance of payment obligations such as fees related to this website or other nonperformance.
(3) If you commit any of the acts listed in Article 7 (Prohibited Matters)
(4) In the event of any other violation of these Terms.
Article 5 Prohibited matters
Users shall not engage in the following acts.
(1) Act of applying false registration details when applying for purchase
(2) Acts that interfere with the operation of this website, or other acts that may cause problems with this website.
(3) Acts of using this website by fraudulently using a credit card
(4) Acts of illegally using email addresses and passwords
(5) Acts that cause inconvenience, disadvantage, or damage to other users, third parties, or the Company, or acts that are likely to cause such trouble.
(6) Acts that infringe on the trademark rights, copyrights, privacy, and other rights of other users, third parties, or our company, or acts that are likely to do so.
(7) Acts that violate public order and morals, or other acts that violate laws or regulations, or acts that may be likely to do so.
(8) Violation of any other acts or prohibited acts that the Company deems inappropriate violates the provisions of the Criminal Law, Unauthorized Access Prohibition Law, Trademark Law, Copyright Law, and Civil and Commercial Law, and will result in criminal liability and civil liability for damages.
Article 6 Copyright
Users may not use any information provided through this website beyond the scope of copyright restrictions without obtaining permission from the copyright holder.
If a problem arises with a rights holder or a third party due to violation of the provisions of this article, the user shall resolve the problem at his or her own responsibility and expense, and shall not cause any inconvenience or damage to the Company.
Article 7 Use of user information
We will not disclose or provide any information about users that we have obtained in connection with the use of this website to any third party, except in the following cases.
(1) If the user has consented to the disclosure of his/her name, address, gender, age, e-mail address, etc.
(2) When we provide statistics of personal information collected for the purpose of understanding usage trends of this website to a third party in a format that cannot be identified as individual personal information.
(3) When necessary to provide this website (such as when disclosing your address and name to a shipping company when shipping products from our company to users)
(4) In other cases permitted by the guidelines.
Article 8 Purchase of products
Users can purchase products using this website.
If a user wishes to purchase a product, he/she shall apply to purchase the product in accordance with the method specified by the Company.
When the user presses the purchase button in response to the application described in the preceding paragraph, a sales contract regarding the product, etc. will be established between the user and the Company.
Article 9 Cancellation of contract
In the event of any of the following reasons, our company may cancel the contract.
(1) If the user violates these Terms
(2) When a credit card company designated by the user contacts the user to the effect that the credit card has defaulted.
(3) If circumstances arise that can be deemed to have put the user's ability to pay in jeopardy.
(4) If the product is out of stock and cannot be easily delivered.
(5) If delivery is not possible due to unknown destination or long-term absence
Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this website, we may cancel or terminate the sales contract or take other appropriate measures.
Article 10 Payment
The amount you pay when purchasing a product in Japan is the total amount of the product price and consumption tax.
Payment for products purchased through this website shall be made using a credit card in the user's name or other payment method specified by the Company.
In the case of payment by credit card, the terms and conditions of the separate agreement between the user and the payment company concerned shall be followed.
In the event that a dispute arises between a user and the payment company, both parties concerned shall resolve the dispute, and the Company shall not be held responsible in any way.
Article 11 Information management
If any of the following items apply to comments or other information posted by users, the Company may, at its discretion, delete the comments or other information without prior notice to the user.
(1) If the information is deemed to clearly infringe the copyright or other rights of our company or a third party, and damage the honor or credibility of our company or a third party.
(2) If the Company receives a warning from a third party that the information infringes the copyright or other rights of a third party and damages the reputation or credibility of the third party.
(3) If it is found to be in violation of Japanese or applicable foreign laws.
(4) If you receive an order to delete the information from a government office or public institution based on legal grounds.
(5) In other cases deemed inappropriate for the operation of this website.
The Company may, at its discretion and without any notice, deny users access to all or part of this website.
Article 12 Suspension of service
In order to maintain the operational status of this website, our company may suspend all or part of the provision of this website without prior notice to users in the following cases:
(1) When necessary for regular and emergency maintenance of the system.
(2) If system operation becomes difficult due to fire, power outage, sabotage by a third party, etc.
(3) In other cases where the Company determines that it is necessary to stop the system due to unavoidable circumstances.
Article 13 Other disclaimers
If the Company has an obligation to notify the User, the Company shall fulfill that obligation by sending the notification to the email address registered by the User, and by delivering the Product to the address specified by the User at the time of purchase.
Our company shall not be liable for any damages, losses, disadvantages, etc. related to the use of this website or products sold on this website, other than those set forth in the preceding article, regardless of the legal cause of claim.
Our company assumes no responsibility for any damage caused by the user's inability to use this website.
Our company shall be exempted from liability by processing affairs in accordance with the user's registered information.
Our company shall not be liable for any damages, losses, disadvantages, etc. arising from the use of this website under any circumstances, regardless of the legal cause of claim.
If a user causes damage to another user or a third party by using this website, the user shall resolve the matter at his/her own responsibility and expense and shall not cause any inconvenience to the Company.
Users are responsible for paying the costs associated with installing computer equipment and communication equipment necessary for users to use this website, telephone charges, LAN usage fees, application fees, etc. required to use this website.
Article 14 Others
In the event that a problem arises regarding the use of this website that cannot be resolved in accordance with these Terms of Use, the Company and the user shall discuss the matter in good faith and resolve it.
In the event that a lawsuit arises regarding the use of this website, the Tokyo District Court will have the exclusive jurisdiction of the first instance.
If a user's non-payment of purchase price or other violation of these Terms results in an obligation to compensate for damages, and if the Company uses a lawyer to collect the claim, the user will also be responsible for the lawyer's fees based on the lawyer's fee regulations.
Inquiries regarding these terms and conditions
03-6683-2898
tf@tomokofurusawa.com
